At Eden University, we prioritize the success and well-being of our students. The Student Retention Office plays a vital role in supporting students throughout their academic journey. Our dedicated team is committed to providing exceptional service and guidance to ensure students thrive and achieve their goals.
Eden University, a privately-owned institution, is situated in Barlastone Park, Lusaka, the capital city of Zambia. The university has a rich history of growth and development, evolving from its origins as Eden Institute, which was established in 2001.
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STUDENT RETENTION OFFICE
Our Mission
The Student Retention Office is dedicated to fostering a supportive and inclusive environment that promotes student success.
Academic Records and Transitions
- Processing transfer application requests to other institutions
- Processing official transcript requests
- Assisting students with withdrawal procedures
- Providing guidance on transfer policies and academic regulations
Academic Advising and Career Guidance
- Assisting students in exploring career paths and choosing relevant courses
- Offering guidance on academic program selection and course sequencing
- Helping students develop skills and strategies for academic success
Student Support
- Addressing personal student problems and concerns
- Guiding on non-academic matters
- Referring students to relevant campus resources and services
Inquiries and Information
We respond to general inquiries about university policies and procedures, provide information on academic programs, admissions, and student life, and direct students to relevant campus resources and services.
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Transfer Process Flow
Follow these steps to complete your transfer process smoothly and efficiently.
1
Visit the Retentions Office
The student visits the Retentions Office to obtain a transfer form and initiate the transfer process.
2
Seek Approval from HOD and Dean
The student meets with their Head of Department (HOD) and Dean to obtain approval and stamps on the transfer form.
3
Verify Compliance
The student visits the Compliance Office and Accounts Office to verify their compliance status and ensure they are cleared to leave.
4
Verify Academic Records
The student visits the Academic Office and Examinations Office to verify their academic records and ensure a smooth transition.
5
Finalize Transfer Application
The student returns to the Retentions Office to submit their transfer application and have it finalized by the Retentions Officer.
6
Completion of Transfer Process
The transfer process is complete, and the student can proceed with their transfer to another university.
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